Store Return Policies 2026

7-Eleven has no formal return policy for food and drinks, and because most stores are individually owned franchises, whether anything else can be returned comes down to that specific store manager's discretion.

Abercrombie & Fitch gives you 30 days for a full refund, or 60 if you're a myAbercrombie VIP member — but despite owning Hollister, the two brands don't accept each other's returns.

Ace Hardware allows 30 days for most returns, but seasonal items, plants, custom-mixed paint, and fueled power equipment all have their own shorter windows or exclusions — and because Ace is a cooperative of independently owned stores, exact enforcement can vary by location.

Advance Auto Parts gives you 45 days to return most unopened, uninstalled parts, and like AutoZone, uses a refundable core charge system for batteries and other rebuildable parts.

Aeropostale gives you 60 days to return unworn items with the original receipt and hangtags still attached, but sale items are cut down to just 30 days.

Albertsons' standard return window varies by store, typically 7-30 days, but its own private-label "Own Brands" products come with a 90-day satisfaction guarantee, and fresh items get a 24-48 hour Freshness Guarantee.

ALDI's signature "Twice as Nice Guarantee" replaces the product AND refunds your money if you're not satisfied with an ALDI-exclusive brand item — one of the more generous return policies in grocery retail.

ALDO gives you 30 days to return unworn shoes with a receipt, and while in-store returns are always free, mailing a return to the online warehouse costs a flat $5.95 per order.

Apple gives you just 14 days to return most products, but the holiday season extends that — items bought between early November and Christmas can typically be returned through the second week of January.

AT&T gives you just 14 days to return or exchange a wireless device — half the window Verizon offers — and charges up to a $55 restocking fee, except on unopened Apple devices.

AutoZone gives you 90 days to return most parts, but batteries, alternators, and starters work differently — they carry a refundable "core charge" you only get back when you bring in the old part.

Avis's cancellation terms depend entirely on how you booked — a prepaid "Pay Now" reservation carries real cancellation fees, while a standard "Pay Later" booking can usually be canceled free.

bareMinerals accepts returns within 30 days of receipt if you're unsatisfied for any reason, and — similar to Sephora and Ulta — doesn't require products to be unopened, though completely empty containers are excluded.

Best Buy's return window depends heavily on your membership tier — just 15 days for regular customers, but 60 days if you're a My Best Buy Plus or Total member — and several product categories carry their own restocking fees.

Big Lots allows 30-day returns with a receipt, but the chain has been through a major ownership change — closing under bankruptcy in 2024-2025 before Variety Wholesalers reopened over 200 stores under the Big Lots name, so policies at any given location may still be settling under new management.

Buckle gives you 60 days to return unworn items with tags attached, but altered denim — like jeans that have been hemmed — is firmly non-returnable once customized.

Burlington gives you 30 days to return most items in original condition with tags attached, but swimwear, breast pumps, and fabric sold by the yard follow their own separate rules.

Champs Sports, part of the Foot Locker family, gives you 45 days to return unworn shoes with a receipt, but limited sneaker drops and release-day exclusives are marked final sale.

The Children's Place gives you 45 days to return unworn items with the receipt and original price tags — and unlike many retailers, it enforces this deadline strictly, with no stated exceptions.

Claire's gives you 60 days to return most items with a receipt, but pierced earrings and other real body jewelry can't be returned for a regular refund, only exchanged if defective or damaged.

CVS gives you 60 days to return most new, unopened items — and if you used your ExtraCare card at checkout, CVS can look up the purchase digitally even without a paper receipt.

Dillard's gives you 30 days to return unworn items with tags attached, and relies on a yellow "POP" (Proof of Purchase) sticker on the tag rather than the receipt itself — lose that sticker, and a return gets much harder.

Dollar General gives you 30 days to return most items with a receipt, but online orders can't be returned in-store — they have to go back by mail through customer service.

Dollar Tree allows 30-day returns in-store with a receipt, but online orders from DollarTree.com are final sale — they can't be returned unless the item arrives damaged or missing.

DSW gives you 90 days to return most shoes in new, unused condition, but VIP Elite rewards members — those spending over $500 a year — get a full 365 days instead.

Dunkin' handles refunds for wrong or missing orders through an in-app AI chatbot for app orders, or directly with staff for in-store purchases — with an option to escalate to a live agent if the bot can't resolve it.

Family Dollar allows 30-day returns with a receipt, but opened electronics can only be exchanged for the same item — not refunded — even with a receipt.

Famous Footwear gives you 60 days to return unworn shoes, extended to 90 for Gold Rewards members, and in-store returns don't require a receipt or even the original box.

Finish Line gives you 45 days to return unworn shoes with a receipt, but exchanges can only be completed in-store — not by mail — even for an item you mailed in as a return.

Foot Locker gives you 45 days to return unworn shoes with a receipt, but limited sneaker drops and release-day exclusives are marked final sale — no returns at all, even unworn.

GameStop gives you 15 days to return new, unopened software and hardware, and just 7 days for pre-owned products and special/collector editions — and once a new game's seal is broken, it becomes exchange-only, not a refund.

GNC gives you 30 days to return most items with a receipt, but opened supplements are typically exchange-only — you generally won't get a cash refund once a bottle has been opened, even within the window.

GUESS gives you 30 days from shipment to return unworn merchandise, but its Marciano line is cut to just 14 days, and swimwear, undergarments, and pierced jewelry can't be returned at all for hygiene reasons.

Hollister gives you 30 days for a full refund, or 60 if you're a myAbercrombie VIP member — but despite being owned by Abercrombie & Fitch, the two brands don't accept each other's returns.

Home Depot gives you 90 days for most returns, but a Home Depot credit card stretches that to a full year — and live trees, shrubs, and perennials come with their own one-year guarantee regardless of how you paid.

JCPenney gives you 60 days to return most items with a receipt, but fitness trackers get just 10 days, electronics 30, and body jewelry can't be returned at all.

Kids Foot Locker, part of the Foot Locker family, gives you 45 days to return unworn shoes with a receipt, but limited sneaker drops and release-day exclusives are marked final sale.

Lowe's gives you 90 days for most returns, but appliances get just 48 hours, outdoor power equipment gets 30 days, and live plants come with a full year guarantee.

Macy's gives you 30 days to return most items, but Star Rewards loyalty members get a full 90 days — while fine jewelry, gowns, and electronics keep their own shorter, stricter windows regardless of membership.

Marshalls gives you 30 days to return in-store purchases, but even though it shares a parent company with T.J.Maxx and HomeGoods, you can't return a Marshalls item at either of those stores — each brand only accepts its own returns.

McDonald's will replace or refund an order that's wrong, cold, or missing items — but where you go for that refund depends entirely on how you ordered, especially for app and delivery orders.

Nautica gives you 60 days to return unworn items with a receipt, but only at Nautica-owned stores or nautica.com — items bought from a department store or other retailer have to go back to that retailer instead.

Nike gives you a genuine 60-day trial period — you can return or exchange shoes even if you've worn them, for almost any reason, not just defects.

Office Depot gives you 90 days to return basic office supplies, but technology products drop to just 14 days — and without the original receipt, tech items generally can't be returned at all.

Old Navy gives you 30 days to return most items with tags and a receipt, but like TJX's stores, its sister Gap Inc. brands keep returns separate — a Gap purchase can't be returned at Old Navy, and vice versa.

Olive Garden doesn't publish a formal refund guarantee — issues with an order are handled case by case through the restaurant manager or Guest Relations, part of parent company Darden Restaurants.

Panera advertises a 100% satisfaction guarantee, but its own terms say refunds are granted at Panera's "sole discretion" rather than automatically — and a wrong order often gets resolved with a free cookie instead of a straight refund.

Petco gives you 30 days to return most items, extended to 60 days for Vital Care members, and backs live fish, invertebrates, and plants with a 7-day "Stay Alive" guarantee.

PetSmart gives you 60 days to return most merchandise, but live animals work very differently — fish come with a 14-day live guarantee, and a dead fish return may require bringing in the body plus a water sample for testing.

Pizza Hut doesn't publish a guaranteed refund policy — its own terms describe refunds as being at the sole discretion of Pizza Hut or its agents, evaluated case by case rather than promised automatically.

Public Storage requires at least 7 days' notice before your billing date to move out, and its own official policy states it does not offer prorated refunds for partial months or unused days.

Publix has one of the most lenient return policies in grocery retail, built around its long-standing "Publix Guarantee" — full refund, no receipt strictly required, if you're not completely satisfied.

Rent-A-Center lets you return a rented item at any time with no penalty, but since you're renting rather than buying, you don't get a refund of what you've already paid — you just stop owing future payments.

Ross gives you 30 days for a full refund with a receipt, but the original price tags need to still be attached — tagless clothing is very likely to be turned away, even with a receipt.

Safeway backs purchases with a 100% satisfaction guarantee, but the exact return window for non-perishable items — 7, 14, or 30 days — actually varies by individual store rather than one fixed company-wide number.

Sephora is unusually generous about opened makeup — it accepts gently used products for return, as long as at least half the product remains — but every returned opened item is destroyed rather than resold.

Sleep Number's 100-night trial isn't free to use — a return costs a $249 pickup fee, requires a mandatory 30-night break-in period first, and the delivery charge and adjustable base aren't refundable at all.

Staples lets you return basic office supplies and unopened ink or toner at any time with no deadline, but technology and business machines get just 14 days — and opened headphones or earbuds can't be returned at all for hygiene reasons.

Starbucks will remake a drink for practically any reason, no receipt needed — but packaged coffee, tea, and merchandise like mugs and tumblers follow a separate 60-day return policy with a receipt required.

Stride Rite gives you 45 days to return unworn shoes bought in-store (35 days for online orders), and extends that window into January for holiday purchases.

Sunglass Hut gives you 30 days to return most items, but if you bought your sunglasses from a Sunglass Hut counter inside Macy's, you have to return them to Macy's — not a standalone Sunglass Hut store.

T.J.Maxx gives you 30 days to return in-store purchases, but even though it shares a parent company with Marshalls and HomeGoods, you can't return a T.J.Maxx item at either of those stores — each brand only accepts its own returns.

Target gives you 90 days for most returns, extends that to 120 days if you paid with a Target Circle Card (formerly RedCard), and offers a full year on its own owned brands like Cat & Jack and Threshold.

Ulta gives you 30 days for a full refund and accepts gently used makeup, but returning a product also reverses the Ultamate Rewards points you earned on that purchase — which can even push your point balance negative.

Verizon gives you 30 days to return or exchange a phone, but charges a flat $50 restocking fee on wireless devices — and if you bought from an independently owned Authorized Retailer rather than a corporate store, a different policy may apply entirely.

Victoria's Secret gives you 30 days for a full refund, but merchandise must be unworn with the sewn-in tag still attached — except for genuine manufacturing defects like a snapped underwire, which can be returned at any time.

Walgreens gives you 30 days to return most items, and unusually, asks for a photo ID on every return — receipt or not — to track return activity.

Walmart gives you 90 days to return most items, but electronics, wireless phones, and major appliances have their own shorter windows — and returns made without a receipt come with extra limits.

Wendy's replaces or refunds orders with missing, wrong, or poor-quality items — reported in-app for mobile orders, or directly with the restaurant for in-person visits.

Williams Sonoma gives you 30 days for most returns, but wedding and gift registry items get a generous 90 days, while Quick Ship upholstery is limited to just 7.

Winn-Dixie's own return policy is set by each individual store, but the chain also now doubles as an Amazon return drop-off point at dozens of Florida locations — no box, tape, or label needed.