Stride Rite Return Policy

Verified 2026

Stride Rite gives you 45 days to return unworn shoes bought in-store (35 days for online orders), and extends that window into January for holiday purchases.

In-store return window	45 days from purchase, for unworn merchandise, for a full refund or exchange
Online return window	35 days from the shipment date
Holiday purchases (Nov 1 - Dec 25)	Returnable or exchangeable through January 10 of the following year
Worn shoes	Only returnable if found to be defective
Special orders	Typically non-returnable; confirm before purchase
Without a receipt	Possible at Stride Rite's discretion, refunded or exchanged based on the item's current selling price, with a valid photo ID
Condition required	Original condition with all tags attached, and the original sales receipt or packing slip

Return rules can vary slightly for outlet locations. Confirm current details at striderite.com or your local store before returning an item.

Frequently Asked Questions

How many days do you have to return shoes to Stride Rite?

45 days for in-store purchases, or 35 days from shipment for online orders.

Can I return worn shoes to Stride Rite?

Only if they're defective — worn shoes aren't otherwise eligible for return.

Does Stride Rite extend its return window for the holidays?

Yes, purchases made between November 1 and December 25 are returnable through January 10 of the following year.

Are special orders returnable at Stride Rite?

Typically not — confirm the specific item's return eligibility before purchase.