Marshalls gives you 30 days to return in-store purchases, but even though it shares a parent company with T.J.Maxx and HomeGoods, you can't return a Marshalls item at either of those stores — each brand only accepts its own returns.
Sister Brands, But Separate Return Policies
Marshalls, T.J.Maxx, and HomeGoods are all owned by TJX Companies and share a similar holiday closure schedule, but their return policies are kept separate. According to the official policy pages on both marshalls.com and tjmaxx.tjx.com, an item bought at one store can only be returned to that same store — a Marshalls purchase has to go back to a Marshalls, not a nearby T.J.Maxx or HomeGoods.
| In-store return window |
30 days from purchase, with a receipt, for a full refund to the original payment method |
| Online return window |
40 days from the order date for Marshalls.com purchases |
| Cross-store returns |
Not accepted — a Marshalls item can only be returned to a Marshalls, not T.J.Maxx or HomeGoods, per official policy |
| Without a receipt |
Possible at the store's discretion, refunded or exchanged based on the item's current selling price; requires photo ID, name, address, and signature |
| Jewelry and high-value items |
Must be returned within 30 days with a receipt, in original condition with tags attached |
| Condition required |
Original condition, with tags attached if possible |
Because Marshalls' return policy is separate from T.J.Maxx's and HomeGoods', always return an item to the same store banner where you bought it.
Frequently Asked Questions
How many days do you have to return something to Marshalls?
30 days for in-store purchases with a receipt, or 40 days for online orders from Marshalls.com.
Can I return a T.J.Maxx item at Marshalls?
No. Even though they share a parent company, Marshalls and T.J.Maxx only accept returns of items purchased at that same store, per their official policies.
Can I return something to Marshalls without a receipt?
Sometimes, at the store's discretion, with a photo ID and other information, refunded based on the item's current selling price.
Do jewelry returns at Marshalls have special rules?
Yes. Jewelry and other high-value items must be returned within 30 days with a receipt, in original condition with tags attached.
