Ross gives you 30 days for a full refund with a receipt, but the original price tags need to still be attached — tagless clothing is very likely to be turned away, even with a receipt.
Original Tags Matter as Much as the Receipt
Ross requires returned clothing to be unworn, unused, and unaltered, with the original price tags still attached. This is stricter than many retailers — a store manager might make a rare exception for a genuinely defective item, but returning tagless merchandise is highly likely to be denied even if you have the receipt, since it's treated as a fraud prevention measure.
| Return window |
30 days from the exact date of purchase, for a full refund to the original payment method |
| Original tags |
Must still be attached; tagless returns are very likely to be denied even with a receipt |
| Without a receipt |
Requires a valid government-issued photo ID; refunded as store credit at the item's current selling price, not cash |
| After 30 days (with receipt) |
Store credit or exchange only, not a cash refund |
| Condition required |
Unworn, unused, unwashed, and unaltered |
Policies can vary slightly by store location and change over time. Confirm current details at your local Ross before returning an item.
Frequently Asked Questions
How many days do you have to return something to Ross?
30 days from the date of purchase, for a full refund with a receipt.
Can I return clothing to Ross without the original tags?
It's very likely to be denied. Ross requires original tags to still be attached, and treats tagless returns as a fraud risk.
Can I return something to Ross without a receipt?
Yes, with a valid photo ID, but you'll receive store credit at the item's current selling price rather than cash.
What happens if I return something to Ross after 30 days?
Even with a receipt, returns after 30 days are limited to store credit or an exchange, not a cash refund.
