Nautica gives you 60 days to return unworn items with a receipt, but only at Nautica-owned stores or nautica.com — items bought from a department store or other retailer have to go back to that retailer instead.
Where You Bought It Determines Where You Return It
Nautica's own policy is explicit: products purchased outside of Nautica-owned stores or nautica.com — say, from a department store carrying the brand — must be returned to that original retailer, which may have entirely different return rules. Since most Nautica locations tracked here are outlet stores, that distinction matters if you bought a Nautica item somewhere other than the outlet itself.
| Return window |
60 days from purchase, unwashed and unworn, with proof of purchase |
| In-store returns |
Only accepted at US Nautica stores, with the original sales or gift receipt |
| Online (mail-in) returns |
Customer is responsible for pre-paid return shipping charges |
| Swimwear and undergarments |
Price tickets must still be attached to be eligible |
| Items bought from another retailer (department store, etc.) |
Must be returned to that original retailer, not to Nautica directly — different rules may apply |
| Without a receipt |
Nautica may locate the transaction using the credit card used or the order number |
Return rules can vary slightly for outlet locations. Confirm current details at nautica.com or your local store before returning an item.
Frequently Asked Questions
How many days do you have to return something to Nautica?
60 days from purchase, unwashed and unworn, with proof of purchase.
Can I return a Nautica item bought at a department store to a Nautica outlet?
No. Items bought from another retailer must be returned to that retailer, which may have different return rules.
Can I return swimwear to Nautica?
Yes, as long as the original price ticket is still attached.
Do I have to pay for return shipping on a Nautica online order?
Yes, mail-in returns require the customer to cover pre-paid shipping charges.
