Sunglass Hut gives you 30 days to return most items, but if you bought your sunglasses from a Sunglass Hut counter inside Macy's, you have to return them to Macy's — not a standalone Sunglass Hut store.
Macy's-Based Locations Handle Returns Differently
Sunglass Hut operates shop-in-shop counters inside Macy's department stores, and purchases made there must be returned to Macy's rather than a standalone Sunglass Hut location, per Sunglass Hut's own policy. Separately, Sunglass Hut offers a 12-month breakage program: if your sunglasses break within a year of purchase, you can get a replacement of the same model, or another pair at 50% off if that model isn't available.
| Return window |
30 days from purchase, in new, unused condition with original packaging |
| Macy's-based Sunglass Hut purchases |
Must be returned to Macy's, not a standalone Sunglass Hut store |
| Without a receipt |
Store credit only, not a refund |
| Prescription lenses / custom orders |
May not be eligible for return, or may carry a restocking fee |
| Final sale, imperfect, or personalized (engraved) items |
Not returnable unless damaged or defective |
| 12-month breakage program |
Broken sunglasses within 12 months of purchase can be replaced with the same model, or another pair at 50% off if unavailable |
Because Sunglass Hut operates both standalone stores and counters inside Macy's, always confirm which type of location you bought from before attempting a return.
Frequently Asked Questions
How many days do you have to return sunglasses to Sunglass Hut?
30 days from purchase, in new, unused condition with original packaging.
Can I return Sunglass Hut sunglasses bought inside Macy's to a standalone Sunglass Hut store?
No. Purchases from a Sunglass Hut counter inside Macy's must be returned to Macy's.
What happens if my sunglasses break after a year?
Sunglass Hut's 12-month breakage program offers a replacement of the same model, or another pair at 50% off if that model is no longer available.
Can I return engraved or personalized sunglasses?
No, unless they're damaged or defective — personalized items are generally not returnable.
