Victoria's Secret gives you 30 days for a full refund, but merchandise must be unworn with the sewn-in tag still attached — except for genuine manufacturing defects like a snapped underwire, which can be returned at any time.
Manufacturing Defects Aren't Bound by the 30-Day Window
If a bra or garment has a real manufacturing defect — a snapping underwire or a broken clasp, for example — Victoria's Secret will accept it for a full refund or replacement at any time, regardless of how long ago it was purchased. That's separate from the standard return window, which requires items to be unwashed, unworn, and with the sewn-in garment tag still attached.
| Return window for a full refund |
30 days from purchase for US orders, 60 days for international orders |
| Days 31-90 |
Still accepted, but refunded as merchandise credit rather than cash back to your card |
| Manufacturing defects (broken underwire, clasp, etc.) |
Returnable at any time for a full refund or replacement, regardless of purchase date |
| Condition required |
Unwashed, unworn, original condition, with the sewn-in garment tag still attached |
| Cut or removed garment tags |
Excluded from return eligibility |
| Without a receipt |
Possible at the store's discretion, refunded or exchanged based on current selling price; photo ID may be required |
Return rules can change and vary slightly for mall-based versus standalone locations. Confirm current details at victoriassecret.com before returning an item.
Frequently Asked Questions
How many days do you have to return something to Victoria's Secret?
30 days for a full refund on US orders (60 for international); returns between 31 and 90 days get merchandise credit instead.
Can I return underwear to Victoria's Secret?
Yes, if it's unwashed, unworn, and the sewn-in tag is still attached. Items with the tag cut or removed are excluded.
Can I return a bra with a broken underwire?
Yes. Genuine manufacturing defects like a snapping underwire or broken clasp can be returned at any time for a full refund or replacement.
Can I return something to Victoria's Secret without a receipt?
Possibly, at the store's discretion, refunded or exchanged based on the item's current selling price.
