GUESS gives you 30 days from shipment to return unworn merchandise, but its Marciano line is cut to just 14 days, and swimwear, undergarments, and pierced jewelry can't be returned at all for hygiene reasons.
| GUESS, GUESS Kids, GUESS Factory, G by GUESS |
30 days from the shipment date, unworn and unwashed, with tags and packing slip/invoice |
| Marciano |
14 days from the shipment date |
| Condition required |
Unworn, unwashed, with original tags, internal packing, boxes, and sanitary liners intact |
| Not returnable |
Pierced jewelry, undergarments, lingerie, fragrances, lotions, swimwear, and items marked final sale |
| GUESS gift card purchases |
Refunded to an electronic merchandise return card, not the original payment method |
| Excluded from refunds |
Shipping charges and additional discounts applied at purchase |
Return rules can vary slightly between GUESS.com, GUESS Factory, and physical stores. Confirm current details at guess.com before returning an item.
Frequently Asked Questions
How many days do you have to return something to GUESS?
30 days from the shipment date for most GUESS lines, but only 14 days for Marciano.
Can I return swimwear to GUESS?
No, swimwear cannot be returned due to hygiene reasons.
Can I return pierced jewelry or undergarments to GUESS?
No, these are excluded from returns along with lingerie, fragrances, and lotions.
What happens if I paid with a GUESS gift card?
The refund is credited to an electronic merchandise return card rather than the original payment method.
