Staples Return Policy

Verified 2026

Staples lets you return basic office supplies and unopened ink or toner at any time with no deadline, but technology and business machines get just 14 days — and opened headphones or earbuds can't be returned at all for hygiene reasons.

Office Supplies Have No Return Deadline

Unlike almost every other category, basic office supplies and unopened ink and toner can be returned at any time — there's no 14-, 30-, or 90-day clock running. That generosity doesn't extend to technology: computers, cameras, printers, tablets, and other business machines (including Staples' own brand) must come back within 14 days of receipt, no exceptions.

Basic office supplies, unopened ink/toner	No return deadline — returnable at any time
Technology and business machines	14 days from receipt (computers, cameras, printers, tablets, etc.), no exceptions
Wireless devices	15 days from activation, in like-new condition, with no exceptions or extensions
Opened ink or toner	Not returnable under any circumstances
SIM cards	All sales final — no returns, refunds, or exchanges
Opened headphones, earbuds, smart rings, VR headsets, AI glasses	Not returnable, for hygiene reasons
Receipt requirement	A receipt or packing slip with an intact, readable barcode is required for a full refund
Without a receipt	May be processed as in-store credit at the lowest selling price from the past 30 days, with ID verification

Return rules can change and vary by product category. Confirm current details at staples.com or your local store before returning an item.

Frequently Asked Questions

How many days do you have to return technology to Staples?

14 days from the date of receipt, for computers, cameras, printers, tablets, and other business machines, with no exceptions.

Can I return office supplies to Staples anytime?

Yes, basic office supplies and unopened ink or toner have no return deadline.

Can I return opened headphones or earbuds to Staples?

No. Opened headphones, earbuds, smart rings, VR headsets, and AI glasses are not returnable for hygiene reasons.

Can I return a SIM card to Staples?

No. All SIM card sales are final.