AutoZone gives you 90 days to return most parts, but batteries, alternators, and starters work differently — they carry a refundable "core charge" you only get back when you bring in the old part.
What a Core Charge Is and How to Get It Back
Certain parts — batteries, alternators, starters, and similar rebuildable components — carry an extra deposit called a core charge at checkout. It exists to encourage recycling: bring your old, drained part back to any AutoZone with your receipt, and once it passes inspection, the core charge is refunded, usually in cash. Only cores originally purchased at AutoZone qualify for this refund.
| Standard return window |
90 days from purchase, for unused items in original packaging with a receipt |
| Core charge items (batteries, alternators, starters) |
Deposit refunded when you return the old, drained part with your receipt and it passes inspection |
| Without a receipt |
May be possible if Customer Support or AutoZone Rewards can verify the purchase; typically refunded as store credit |
| Not returnable |
Opened or installed electrical parts (sensors, modules, ECUs), used/installed/damaged items, hazardous materials, and special orders |
Core charge refunds only apply to cores originally purchased at AutoZone, and the old part must be drained of fluids to pass inspection. Confirm details at your local store before assuming an item qualifies.
Frequently Asked Questions
How many days do you have to return something to AutoZone?
90 days from the date of purchase, for unused items in original packaging with a receipt.
What is a core charge at AutoZone?
It's a refundable deposit added to certain parts like batteries, alternators, and starters, refunded when you return your old part for recycling.
Can I return opened electrical parts to AutoZone?
No. Opened or installed electrical parts like sensors, modules, and ECUs are not returnable.
Can I get my core charge back without a receipt?
It's much harder — bring the receipt if possible, since the core must be verified as originally purchased at AutoZone.
