Finish Line Return Policy

Verified 2026

Finish Line gives you 45 days to return unworn shoes with a receipt, but exchanges can only be completed in-store — not by mail — even for an item you mailed in as a return.

Return window 45 days from purchase, for new, unworn items with original packaging and tags
Without a receipt Possible at Finish Line's discretion, exchanged or credited at the lowest sale price within the past 45 days
Worn or used items Not accepted unless there's a manufacturing defect
Exchanges Only completed in-store, not accepted by mail
Marketplace / third-party seller items May follow different return terms
Final sale items Not returnable or exchangeable

Return rules can vary slightly by location and change over time. Confirm current details at finishline.com before returning an item.

Frequently Asked Questions
How many days do you have to return shoes to Finish Line?
45 days from purchase, for unworn items with original packaging and tags.
Can I exchange something by mailing it to Finish Line?
No, exchanges can only be completed in-store.
Can I return worn shoes to Finish Line?
No, unless there's a manufacturing defect.
Can I return final sale items to Finish Line?
No, final sale items are not returnable or exchangeable.