Claire's gives you 60 days to return most items with a receipt, but pierced earrings and other real body jewelry can't be returned for a regular refund, only exchanged if defective or damaged.
Pierced Earrings Are a Hygiene Exception
For hygiene and safety reasons, Claire's excludes unsealed cosmetics, pierced earrings, and jewelry sets containing earrings or real body jewelry from its normal return policy. These items can only be exchanged if they're defective or of unsatisfactory quality — not returned simply because you changed your mind.
| Standard return window |
60 days from purchase, with original receipt, tags, and packaging |
| Gift returns |
90 days from receipt, with a gift receipt |
| Pierced earrings, earring jewelry sets, real body jewelry |
Not returnable for a standard refund — exchange only if defective, damaged, or unsatisfactory quality |
| Unsealed cosmetics |
Not returnable, for hygiene reasons |
Return rules can vary slightly by location and change over time. Confirm current details at claires.com or your local store before returning an item.
Frequently Asked Questions
How many days do you have to return something to Claire's?
60 days from purchase with a receipt, or 90 days for gifts with a gift receipt.
Can I return pierced earrings to Claire's?
Not for a standard refund. Pierced earrings can only be exchanged if they're defective, damaged, or of unsatisfactory quality, for hygiene reasons.
Can I return unsealed cosmetics to Claire's?
No. Unsealed cosmetics are excluded from returns for hygiene reasons.
Do I need a receipt to return something to Claire's?
Yes, a receipt or proof of purchase is required.
