PetSmart price matches direct-seller competitors across pet specialty, grocery, pharmacy, and big-box retail — but not marketplace sellers like Amazon Marketplace or eBay, and never on live pets or services.
Live Pets and Services Are Never Price Matched
PetSmart's price match applies to merchandise from direct-seller competitors, but its own policy explicitly excludes live pets and services — grooming, training, and boarding, for example, aren't eligible for a price comparison the way a bag of dog food or a fish tank would be. Matching is only available at the point of purchase, not as a request afterward.
| Qualifying competitors |
Direct-seller pet specialty, grocery, pharmacy, and big-box retailers, in-store and on their official websites |
| PetSmart.com vs. in-store |
PetSmart.com prices can be matched for in-store purchases |
| When it applies |
At the point of purchase only, not after |
| Not eligible |
Marketplace sellers (Amazon Marketplace, eBay, Walmart Marketplace, Temu), auction/reseller sites, price aggregators, closeout/discount outlets, clearance/liquidation pricing, BOGO or free-with-purchase offers, and rebates |
| Live pets and services |
Never eligible for price matching |
| Proof required |
A receipt, advertisement, or other confirmation showing the current, valid lower price |
Because matching only happens at the point of purchase, bring your proof of the lower price with you before you check out — it can't be requested afterward.
Frequently Asked Questions
Does PetSmart price match?
Yes, for direct-seller competitors in pet specialty, grocery, pharmacy, and big-box retail, at the point of purchase.
Does PetSmart price match Amazon?
Only Amazon's own direct listings — Amazon Marketplace (third-party sellers) is excluded.
Can PetSmart price match a live fish or pet?
No, live pets and services like grooming are never eligible for price matching.
Can I get a PetSmart price match after I've already checked out?
No, price matching is only available at the point of purchase.
