Macy's ended competitor price matching in mid-2025 — before that it accepted Belk, Bloomingdale's, Dillard's, Kohl's, Nordstrom, and others, but today it only offers a 10-day price adjustment if its own price on the identical item drops after your purchase.
Own-Price Adjustment Only, No Competitor Matching
Macy's used to let shoppers request a price match against a named list of other department stores — Belk, Bloomingdale's, Crate & Barrel, Dillard's, Kohl's, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sur La Table, and Williams Sonoma — but that program was discontinued in mid-2025, around the same time several other major retailers dropped competitor matching. What remains is a price adjustment: if the same item you bought directly from Macy's (not a third-party seller or vendor partner) drops in price within 10 days of your purchase or shipment date, you can request the difference back. Items originally bought with a promo code aren't eligible, and Macy's occasionally extends the window during a Holiday Price Match Guarantee promotion around the winter shopping season. Requests only go through customer service — not an app or third-party platform.
| Competitor price matching |
Discontinued in mid-2025 — not offered today |
| Formerly accepted competitors |
Belk, Bloomingdale's, Crate & Barrel, Dillard's, Kohl's, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sur La Table, and Williams Sonoma |
| Price adjustment window |
10 days after purchase or shipment date |
| Eligible items |
Items sold directly by Macy's, not third-party sellers or vendor partners |
| Not eligible |
Items originally purchased with a promo code, and clearance/final sale items |
| Holiday extension |
Macy's occasionally runs a seasonal Holiday Price Match Guarantee with a longer adjustment window |
| How to request |
Macys.com live chat, or 1-800-289-6229 — not available via app or third-party platforms |
Frequently Asked Questions
Does Macy's price match other department stores?
No, Macy's discontinued competitor price matching in mid-2025.
Which stores did Macy's used to price match?
Belk, Bloomingdale's, Crate & Barrel, Dillard's, Kohl's, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sur La Table, and Williams Sonoma.
How long do I have for a Macy's price adjustment?
10 days after your purchase or shipment date.
Does Macy's have a holiday price match guarantee?
Sometimes, as a seasonal promotion extending the standard adjustment window around the holidays.
