HomeGoods gives you 30 days to return in-store purchases, but even though it shares a parent company with T.J.Maxx and Marshalls, you can't return a HomeGoods item at either of those stores — each brand only accepts its own returns.
Sister Brands, But Separate Return Policies
HomeGoods, T.J.Maxx, and Marshalls are all owned by TJX Companies and share a similar holiday closure schedule, but their return policies are kept separate. According to the official policy pages for the TJX banners, an item bought at one store can only be returned to that same store — a HomeGoods purchase has to go back to a HomeGoods, not a nearby T.J.Maxx or Marshalls.
| In-store return window |
30 days from purchase, with a receipt, for a full refund to the original payment method |
| Online return window |
40 days from the order date for HomeGoods.com purchases |
| Cross-store returns |
Not accepted — a HomeGoods item can only be returned to a HomeGoods, not T.J.Maxx or Marshalls, per official policy |
| Without a receipt |
Possible at the store's discretion, refunded or exchanged based on the item's current selling price; requires photo ID, name, address, and signature |
| Furniture and large home items |
May carry their own delivery/damage-related return terms separate from standard merchandise |
| Condition required |
Original condition, with tags attached if possible |
Because HomeGoods' return policy is separate from T.J.Maxx's and Marshalls', always return an item to the same store banner where you bought it.
Frequently Asked Questions
How many days do you have to return something to HomeGoods?
30 days for in-store purchases with a receipt, or 40 days for online orders from HomeGoods.com.
Can I return a T.J.Maxx item at HomeGoods?
No. Even though they share a parent company, HomeGoods and T.J.Maxx only accept returns of items purchased at that same store, per their official policies.
Can I return something to HomeGoods without a receipt?
Sometimes, at the store's discretion, with a photo ID and other information, refunded based on the item's current selling price.
Does HomeGoods have special rules for furniture returns?
Large furniture and home items can carry their own delivery and damage-related return terms, separate from standard merchandise.
